Other relevant information

Consumer requests are processed out of court by the State Consumer Rights Protection Service of the Republic of Lithuania (hereinafter referred to as the "Service").

You can submit a request/complaint about a product purchased in our online store to the Service (Vilniaus st. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt , phone 8 5 2626751 , fax 8 5 2791466 , on the website www.vvtat.lt (also for territorial units of the State Consumer Rights Protection Service in counties) - whether to fill out the application form on the EGS platform http://ec.europa.eu/odr/